South Korea
United Kingdom
United States
Privacy Policy
Effective Date: 27 April 2026 • Last Updated: 27 April 2026
info 1. Introduction
This Privacy Policy explains how VOA Tourism Services ("we," "us," "our") collects, uses, shares, and protects your personal data when you use our visa application assistance service at www.visaonlineapply.com and its country-specific sub-pages.
We operate from 30 N Gould St, STE R, Sheridan, WY 82801, USA, 82801, Sheridan, United States (the "Operator").
We are committed to protecting your privacy and handling your personal data in line with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the UK GDPR and Data Protection Act 2018, and other applicable national laws.
If you do not agree with this Policy, please do not use the Service.
admin_panel_settings 2. Data Controller
The data controller responsible for your personal data is:
VOA Tourism Services
Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA, 82801, Sheridan, United States
Email: info@visaonlineapply.com
analytics 3. What Personal Data We Collect
To process visa, eVisa, and ETA applications, we collect personal data — including, where required by the destination country, special category data — that is necessary for the relevant government authority to assess your eligibility.
3.1 Identification and contact data
- check_circle Full name, date of birth, gender, place and country of birth
- check_circle Nationality and any prior nationalities
- check_circle Marital status, occupation, employer, educational background
- check_circle Email address, phone number, residential address
3.2 Travel and immigration data
- check_circle Passport number, issue and expiry dates, country of issue
- check_circle Photograph and signature
- check_circle Travel itinerary, intended date of arrival/departure, port of entry
- check_circle Hotel or accommodation details, host details (if any)
- check_circle Previous visa history, refusals, deportations, and convictions
- check_circle Information about parents and spouse (where required)
3.3 Financial data
- check_circle Payment card details (processed by PCI-DSS-compliant providers)
- check_circle Billing address
- check_circle Transaction records
3.4 Technical data
- check_circle IP address, device type, browser type, operating system
- check_circle Approximate geolocation
- check_circle Pages visited, referrer URL, time spent
- check_circle Cookies and similar tracking identifiers
input 4. How We Collect Personal Data
- radio_button_checked Directly from you when you complete the application form, upload documents, or contact us.
- radio_button_checked Automatically through cookies and similar technologies when you use the Website.
- radio_button_checked From third parties, such as payment providers, government portals, and fraud-prevention services.
gavel 5. Why We Use Your Personal Data and the Legal Basis
| Purpose | Legal Basis |
|---|---|
| Preparing and submitting visa applications | Performance of a contract (Art. 6(1)(b) GDPR) |
| Processing payments and fees | Performance of a contract (Art. 6(1)(b)) |
| Verifying identity and preventing fraud | Legitimate interests (Art. 6(1)(f)) and legal obligation (Art. 6(1)(c)) |
| Providing customer support | Performance of a contract / legitimate interests |
| Sending transactional emails | Performance of a contract |
| Marketing communications | Your consent (Art. 6(1)(a)) |
| Website analytics and UX improvement | Legitimate interests / consent |
| Legal, tax, and regulatory compliance | Legal obligation (Art. 6(1)(c)) |
| Processing special category data | Substantial public interest / explicit consent (Art. 9(2)(a) and (g)) |
groups 6. Who We Share Your Personal Data With
6.1 Government authorities
We submit your application data and supporting documents to the relevant government immigration or visa authority of the destination country. This is essential to deliver our Service.
6.2 Service providers
We use trusted third-party providers including payment processors, cloud hosting (Hostinger), email services, customer support tools, and Google Analytics.
6.3 Professional advisors & Authorities
Lawyers, auditors, and law enforcement agencies where required by law or to protect our legal rights.
We do not sell your personal data to third parties.
public 7. International Transfers of Personal Data
Because applications are submitted to government authorities worldwide, your data is necessarily transferred internationally — including to the destination country whose visa you are applying for.
For other transfers outside the UK / EEA, we rely on appropriate safeguards, including Standard Contractual Clauses (SCCs), adequacy decisions, or your explicit consent.
history 8. Data Retention
| Data category | Retention period |
|---|---|
| Application and visa data | Up to 7 years |
| Payment and transaction records | Up to 7 years |
| Customer support correspondence | Up to 3 years |
| Marketing data | Until unsubscribed or 3 years of inactivity |
shield_check 9. Security
We use TLS/SSL encryption for data in transit, encrypted storage for sensitive data at rest, and strict access controls to ensure your data is protected.
person_check 10. Your Rights
To exercise your rights, email info@visaonlineapply.com.
child_care 12. Children's Privacy
Our Service is not directed to children under 16. We process personal data of minors only when they are listed as applicants by a parent or guardian.
smart_toy Automated Decision-Making
We do not subject you to fully automated decisions. Human review is involved at the application-checking stage of our Service.
contact_mail 15. Contact Us
Address
30 N Gould St, STE R, Sheridan, WY 82801, USA, 82801, Sheridan, United States
© 2026 VOA Tourism Services / Visaonlineapply.com. All rights reserved.